Why We’re Different?
→ Coffee-blooded technicians (we taste-test every repair – seriously)
→ Hyperlocal know-how (UAE’s hard water? We’ve cracked the code)
→ Transparent as your carafe (no “we’ll call you back” runarounds)
The DrBean Difference
| Metric | Industry Standard | DrBean |
|---|---|---|
| Response Time | 48 hours | 2.7 hours avg |
| First-Time Fix Rate | 68% | 94% |
| Technician Training | 2 weeks | 200 hours hands-on |
| Water Hardness Tests | Never | Before every descaling |
Our Secret Weapons (Meet the Specialists)
🔧 Abrar “The Decalcifier” Ahmad
Can diagnose limescale buildup by sound alone
Holds a Guinness Record for fastest grouphead replacement
👩🔧 Ayesha “The Pressure Whisperer” Khan
Fixes steam wand issues blindfolded (we’ve timed her)
Only woman in MENA certified by La Marzocco
🦸♂️ The Emergency Squad
3 teams roaming Dubai 24/7 in temperature-controlled vans
Carry 83% of spare parts on-board
Our Unconventional Journey
2012, Dubai International Coffee Festival. A prestigious café’s $20,000 Slayer espresso machine dies mid-competition. While others shrugged, our founder – then a barista champion – MacGyvered a fix using nothing but a paperclip and determination.
That moment birthed DrBean’s philosophy:
☕ Every machine tells a story (we listen to yours)
☕ Speed matters (our record? 11 minutes for a De’Longhi resurrection)
☕ Education over exploitation (we’ll teach you warning signs)
The DrBean Promise!
No Fix? No Fee – If we can’t repair it, you pay nothing
Price Lock Guarantee – Quote won’t change after inspection
Loyalty Rewards – 5th repair free for regular clients
Book Dr Bean Today!
📞 Call/WhatsApp: +971 563829910
📧 Email: info@drbean.ae
📍 Service Areas: Dubai, Abu Dhabi, Sharjah, Ajman